Routine vs. Emergency Plumbing Services

Emergency Plumbing ServicesYou know the drill:  You head down to your basement to put in a load of laundry when you discover that there is a leak.  Or your child comes running from the bathroom, proclaiming that the toilet won’t flush.  Invariably, these plumbing disasters happen in the middle of the night, on the weekend, or on a holiday.  How are you going to get a hold of a plumber?  That’s when you need emergency plumbing services.  How do they differ from routine plumbing services?

Generally, emergency plumbing services is an umbrella term that covers any issue for which you need immediate or short-notice attention from a plumber.  This could be a leaking pipe, a flood, or any other similar issue for which you cannot wait until regular business hours to call a plumber.

Emergency plumbing services usually come at a premium price.  When you require the assistance of a plumber in the middle of the night, for example, you aren’t just paying for the plumbing service you receive from a company (unclogging your only toilet’s drain, for example) you are paying for the fact that the plumber is now working during hours on which he is supposed to be off.  You are paying for the convenience of not having to wait until Monday morning to have the issue resolved.  For that reason, it’s important that you consider whether your issue really is an emergency or not.If you can wait until regular hours, save yourself a few dollars and make do until then.

But what about those scenarios when you just can’t wait?  Let’s say you have a burst pipe in your basement and you are at risk of having a flooded basement.  Waiting until regular business hours could have a catastrophic effect on your home’s structural integrity.  In cases like those, you should absolutely call a plumbing.  Failing to do so can make your home dangerous to live in and pose health threats to your family.

An annoying drippy faucet, a constantly running toilet or low water pressure are not plumbing emergencies.  Yes, they are frustrating and inconvenient, but they are not the kind of thing that puts your family in imminent danger.  For those issues, it’s best to wait until you can contact a plumber during regular business hours.  Remember, however, that just because you require services during regular business hours does not necessarily mean you will not be charged emergency-service rates.  Emergencies do arise during regular hours, so if you need to jump the line and be seen sooner rather than later (bumping routine appointment holders back while the plumber addresses your issue) you will likely be charged a premium fee.

If you are a homeowner, it’s important to understand the difference between routine plumbing services and emergency services.  Knowing what constitutes an emergency will help you to relax in the face of a plumbing issue and may just save you a few dollars along the way.

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